LEARVYN LEARN · LEARVYN LLC

Delete your account

Delete your Learvyn Learn account in the app, or request deletion by email without signing in.

Request deletion by email

Email support@learvyn.com with the subject Delete my Learvyn Learn account. Include the email address used for your Learvyn account, and send from that address if you can.

Email a deletion request

This opens your mail app; the request is submitted only when you send the email. If no mail app opens, copy the address and subject into your email service. You do not need to reinstall the app.

Learvyn LLC will verify account ownership before deleting data. If you no longer have access to that email, tell us so we can discuss verification. Do not send passwords, sign-in codes or identity documents in your initial request. We will reply about verification and completion; sending an email does not instantly delete the account.

Delete directly in the app

Sign in to the account you want to delete.
Open Menu → Account & backup → Delete account.
Review the explanation, type DELETE, and select Permanently delete my account.
Wait for the deletion confirmation. If the connection fails, use the retry option or contact support.

Successful in-app deletion removes active cloud records during the request. “Clear this device and sign out” is a recovery option if deletion cannot be confirmed; it does not confirm that your cloud account was deleted.

What is deleted

Your sign-in account and cloud learning sessions.
Your group memberships, chat messages, challenge results, and associated reporting and blocking records.
When you delete inside the app, that account's local learning progress, mock-exam history and unfinished work on the deleting device.

Deletion is permanent. Signing in later with the same email creates a new account.

What remains

Other learners' accounts and results, and shared challenges in groups that still have members.
Groups you own transfer to the longest-standing remaining member. Groups with no remaining members are deleted.
Your separate guest profile, cached copies on other devices, and copies that other people kept outside the app. An email deletion request does not remotely clear local app data.
Provider backups and operational logs may persist under their configured retention schedules. Support correspondence and records needed for request handling, security or legal obligations may also remain for those purposes.

Clear app or browser data on any other device if you want to remove its local copies. See the privacy policy's retention section for more information, or ask about retention when you contact us.

Subscriptions and other requests

The current early build does not sell subscriptions. If you have an Apple or Google subscription in a future version, deleting a Learvyn account will not cancel it; manage cancellation through the store.

To request a copy, correction, or deletion of specific information without closing the whole account, email support@learvyn.com and describe your request. We will explain what can be done after verification.